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Privacy Policy

Kheli bet casino is operated by Ingrex Tech Ltd (Reg. Nr. HT00925099), registered in the Comoros Union. We act as the controller of personal data and process user information in accordance with applicable data protection standards and regulatory requirements.

Personal data is handled only for defined operational, legal, and security purposes, with controlled access and internal monitoring systems in place.

Personal Data We Process

We process only the data required to operate the platform, manage accounts, and comply with legal obligations:

  • identity data (name, date of birth, user ID)
  • contact data (email, phone number, address)
  • financial data (payment methods, transaction records)
  • transaction data (bets, games, deposits, withdrawals)
  • profile data (preferences, activity history)
  • technical data (IP address, device, browser, system data)
  • usage data (navigation, actions within the platform)
  • communication records (support requests, responses)

Full payment card details are not stored. Only limited information, such as masked card data and transaction records, is retained.

Data Collection Methods

Personal data is collected through:

  • account registration and profile updates
  • interaction with platform services
  • communication with support
  • automated tracking through system logs and cookies
  • third-party providers, including payment and verification services

All data collection is limited to operational and compliance needs.

Purpose of Data Processing

Data is processed for specific and controlled purposes:

  • account creation and management
  • payment processing and transaction handling
  • identity verification (KYC) and AML checks
  • fraud detection and risk monitoring
  • customer support and issue resolution
  • system maintenance and security
  • service improvement and performance analysis
  • marketing communication (where consent is given)

Each process is aligned with contractual obligations, legal requirements, or legitimate operational interests.

Automated Monitoring and Risk Control

Automated systems are used to monitor account activity and detect suspicious behavior. These systems support:

  • fraud prevention
  • anti-money laundering controls
  • account risk classification

Any significant action is reviewed manually before enforcement.

Data Sharing

Personal data may be shared only when required for platform operation:

  • payment providers and financial institutions
  • identity verification services
  • technical and hosting providers
  • regulatory authorities and law enforcement
  • affiliated companies supporting operations

Data is shared only within the scope necessary to fulfill legal and operational requirements.

International Data Transfers

Data may be transferred to jurisdictions outside the user’s country. In such cases, appropriate safeguards are applied, including contractual protections and compliance with applicable data protection laws.

Data Retention

Personal data is stored only for as long as required:

  • while the account remains active
  • to meet legal and regulatory obligations
  • during periods where disputes or investigations may occur

After this period, data is either deleted or securely archived.

Data Security

Khelibet applies a combination of technical and organizational measures to protect personal data:

  • restricted internal access
  • system monitoring and control mechanisms
  • secure data storage environments
  • protection against unauthorized access and data loss

These measures are designed to maintain confidentiality, integrity, and availability of information.

User Rights

Users have the right to:

  • request access to their personal data
  • correct inaccurate information
  • request deletion where applicable
  • restrict or object to data processing
  • request data transfer
  • withdraw consent for marketing communication

Requests can be submitted through customer support.

Complaints and Contact

For any questions, requests, or complaints related to personal data, contact:

[email protected]

All requests are processed within the required timeframe. If necessary, users may contact the relevant data protection authority in their jurisdiction.

Responsible Use and Age Restrictions

Services are available only to users who meet the legal age requirements. Accounts for minors are not permitted, and personal data of underage users is not intentionally collected.

Cookies and Tracking

Cookies are used to support platform functionality and performance, including:

  • maintaining login sessions
  • saving preferences
  • analyzing platform usage
  • improving system performance

Users can control cookie settings through their browser. Disabling cookies may affect certain platform functions.

Updates to This Policy

This Privacy Policy may be updated to reflect changes in legal or operational requirements. The current version is always available within the platform interface.